What is a property condition report?

This is a report that is written at the commencement of a tenancy prior to your tenant moving in. This report outlines the condition of the property at the beginning of the tenancy and is used when the tenant vacates to ensure that the property is left in the same condition. This is the last inspection carried out as soon as possible after the end of a tenancy, when the tenants have returned their keys. The Property Condition Report is used at this inspection and each item is checked off to make certain that the property is in the same condition as when the tenant took possession. It is at this inspection that any items that need to be rectified by the tenant are identified.

What is a Routine Inspection?

Routine inspections are conducted after a tenant takes possession of the property and are conducted every 15 weeks. These inspections are ensure that your property is being maintained to an acceptable standard and to identify any necessary maintenance work. A copy of the routine inspection report with photos of relevant issues will be forwarded to you after each inspection and should it be necessary, a member of the BK Real Estate Property Management Team will contact you to discuss items noted on the report.

What happens when a tenant stops paying rent?

If a tenant falls behind in their rental payments they are sent a text message on day 4, and if arrears aren’t paid at that stage they are issued with a notice of breach advising them that they are behind and requesting that they rectify the problem.

If this is not done within the stipulated time period then a termination notice is issued requiring that they vacate the premises.  This will be discussed with you and the tenant before proceeding.

The rental arrears proceedure is carried out each day.

How do tenants pay their rent?

Tenants have several options to pay their rent, leaving no excuse for late payments.

They can pay using the following methods:

  • Cheque
  • Money order
  • Direct debit from their nominated bank account
  • BPAY method

At sign-up we issue the tenant with a bank link number that they can use. It’s a simple and easy method.

Rent payment methods are discussed at length during the sign-up procedure and every effort is made to ensure there is a clear understanding of the lease requirements in regards to rent payments.

When does the rent money get paid into my account?

At the end of every month all monies held, unless instructed otherwise, is paid to you via direct debit to your nominated bank account or by cheque. A statement is issued at the same time outlining the debits and credits for that month.

Bi-monthly payments are available on request, with payments made at the middle and end of each month.